If your flight was delayed or cancelled, if your organized travel conditions were not as promised by the organizer, if the good, bought abroad got broken – you have the rights which must be respected by the traders.
For more information please read:
• Tourism. The travel conditions must be the same as indicated in the contract. In other case, you can ask for additional services or compensation. More you can read here.
• Buying in the EU. If you bought a faulty good in the EU, the help is closer then you think. More you can read here.
• Shopping and services in Lithuania and Ireland. Booklet on shopping in Lithuania and Ireland (pdf).
• Information about alternative dispute resolution in Lithuania. More you can read here.
Information about the European Consumer Centre in Lithuania (pdf).
Kaunas Airport has served one million passengers this year and the growth rate will not slow down next year